Quality Manager
Reference Number: SMY-4615
Location: South Bend, IN
A local plastics manufacturer looking for an experienced Quality Manager with IATF experience to lead a team consisting of 2 Quality Engineers, 2 Technicians, and 3 Auditors (1/shift). If you are a dedicated leader interested in an opportunity to make an impact and join a growing company, apply today!
Key Responsibilities:
- Develop and manage a quality system
- supports the maintenance of the quality registrations (ISO 9001;2015, UL etc)
- compliant with applicable local, state, and federal regulations
- supports the achievement of agreed upon customer quality requirements.
- Manage the Quality Assurance and Documentation Control functions to support the achievement of financial objectives.
- Continuously evaluate voluntary standards, regulatory requirements, and customer requirements and adjust quality system and its policies and procedures accordingly.
- Act as Management Representative for all Quality Systems matters.
- Provide the management team and others with regular reports against quality objectives.
- Conduct Monthly Management Review meetings and issue the review minutes.
- Conduct internal audits and publish the results.
- Manage the customer complaint system and any corrective actions arising from a complaint.
- Manage the Corrective Action/Preventive Action system (CAPA).
- Manage the first article inspection, quality inspection, quality engineering and document control functions including defining activities, staffing levels, continuous feedback and timely job performance reviews, and goal setting.
- Support sales during the quotation process by reviewing quality requirements and estimating costs to comply.
- Develop and provide input to management for the QA and Document Control departmental expense and capital budgets and manage them once they are approved.
- Support continuous improvement process by providing training in problem solving and improvement methodology (5S, Root cause Analysis, Process FMEA)
- Ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary.
- Establishing relevant quality-related training needs.
- Working closely with purchasing staff to establish supplier quality performance criteria and monitor supplier performance.
- Assessing suppliers' product specifications and quality plans.
- Supervising the program of supplier audits in relation to Quality.
- Liaising with other managers and staff, particularly in areas such as design, production and purchasing.
- Acting as key contact with customers' auditors and being responsible for ensuring the execution of corrective actions and ongoing compliance with customers' specifications.
- Establishing reasonable standards of service for customers or clients.
Qualifications:
- Undergraduate degree, preferably in engineering
- A minimum of 7 years of progressive experience in a quality function including 3 years of leadership/management-level experience in a custom product manufacturing environment
- Strong working knowledge of manufacturing quality procedures, principles and methods including ISO9001 compliance and IATF 16949 standards.
- Strong ‘presence’ with customers in person and/or on the phone.
- Possess a desire to create winning solutions for customers and be a customer advocate
- Role requires some business travel to customer locations.
Benefits:
- Matching 401(k)
- Health Insurance
- Health savings account
- Flexible Spending Account
- Vision Insurance
- Dental Insurance
- Disability Insurance
- Company Paid Life Insurance
- Paid time off / 10 Paid Holidays + Paid Vacation Time
- Employee incentive and reward programs
Job Type: Permanent full-time employment
Pay: From $90,000.00 per year
If this sounds like a good fit for you, please contact me for more information.
Sam Young
Senior Business Consultant
317.678.0110
sam@mriweb.com